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Manager, Civilian Information Services

Department: Operations

Description:

SUMMARY

INPUT, the premier public-sector market intelligence firm, helps companies win billions in government contracts annually. INPUT promotes collaboration between government and industry through web-based analysis, information services and public sector events. Over 1,700 organizations (including the largest government contractors, new public–sector entrants, and government agencies) rely on INPUT’s market knowledge to ensure success in the government sector. INPUT’s wide array of services include real-time procurement and market information, public-sector market forecasting, sales pipeline management software, market education as well as networking events.

The Manager, Civilian Information Services is both a public-sector acquisition market expert as well as a visionary for a segment of analytical staff. The Manager ensures the overall product quality, depth of analysis, product usability and team productivity/cohesion. The position is responsible for in-depth market trending analysis and presentations through synthesizing defense procurement research as well as staff development. The Manager will assist in staff selection/assimilation, training and knowledge advancement. The Manager, Defense Information Services will act as a liaison with both clients and government officials and act as a conduit to the success of the organization as a whole.

The Federal Research and Analysis Services team is in need of a highly motivated, visionary who has demonstrated long-term success in a fast-paced, team-oriented work environment. The successful candidate will ensure high levels of customer satisfaction through the continuous development and management of a world class market research and content development organization.


DUTIES & RESPONSIBILITIES
Responsibilities include, but are not limited to the following:

• Select, develop and manage staff. Specific duties include holding staff meetings, developing employee training plans, approving timesheets and expense reports, recruiting, and conducting performance reviews.
• Provide standard INPUT Federal Certification training and on-going market knowledge development of assigned team staff.
• Assess staff development needs and design and develop new staff training programs and career development paths in conjunction with other Federal Information Services management.
• Ensure the quality, depth of analysis and usability of the web-based product as well as maintain the overall product health, accuracy and client satisfaction.
• Manage the research, analysis and delivery of high-quality and timely responses to specific federal customer inquiries as well as on-going product deliverables.
• Proactively monitor and redirect staff to meet or exceed content quality, timeliness and quantity expectations.
• Conduct and analyze overall product trends and provide written and oral briefings to upper management, external clients and trade publication representatives.
• Assist upper-management in product planning, product enhancements and process re-engineering.
• Develop, maintain and assist in the execution of product plans and budgets. Assist in corporate long-term planning process.
• Actively monitor and search for ways to advance the Defense Information Services product to improve quality and increase revenue and profitability.
• Set and report regularly (both in detail and graphically) to top-management on accomplishments, goal achievement statistics and market demands.
• Stay abreast of public sector procurement developments to enable and facilitate quality data collection and representation.
• Support sales and member support staff with product demonstrations to prospective clients and new member product-related training to existing customers.
• Assess sales and member services training and development needs. Create and provide internal training and education to drive overall product-related sales performance and member satisfaction.
• Work cross-departmentally to ensure overall organization goal achievements. Act as an INPUT liaison to clients and government officials.
• Represent INPUT as an industry expert through media relationships and public speaking opportunities.
• Other duties as assigned

COMPENSATION RANGE
• Structure: Base Salary plus performance incentive
• Range: $70,000 - $100,000 and OTE of $80,500 - $115,000


Required Skills:

QUALIFICATIONS
• Bachelor's Degree from a top-tier institution in business, organizational development, public relations or similar field. Advanced degree preferred.
• Minimum of 5 years management experience in public sector, research/analysis, business development and/or government relations.
• In-depth understanding of the public sector procurement process (including Federal Acquisition Regulations – FAR), major public-sector technology market trends and federal business development (BD) cycle.
• Demonstrated ability to select, mentor and coach a minimum of 10 direct reports both in-office and at remote locations.
• Knowledge and ability to articulate information technology/management consulting concepts. Demonstrated ability to learn, utilize and train others to operate new software rapidly.
• Keen attention to detail in both content and new software functionality. Proven capabilities to conceptualize, validate, design, document and launch new system functionality.
• Ability to learn, apply and communicate complex market knowledge quickly in both written and oral forms.
• Superior project management skills with a proven ability to meet or exceed productivity deadlines consistently and drive performance improvements within a team.
• Excellent internet research skills and managerial reporting capabilities. Expert knowledge of Microsoft Word, Excel, PowerPoint and Outlook.
• Customer focus and ability to interact with clients and government officials one-on-one and at public sector events. Proven ability to build and maintain customer relationships.
• Superior interpersonal skills and capability to work successfully in a collaborative environment.
• Proven commitment to academic and professional excellence.

Contact Careers:

P: (703) 707-3500
F: (703) 860-8504
inputjobs@input.com

Please reference the position for which you are interested in any correspondence.